Support Q&A

Question 1

How secure is the gate? Can it be pushed open by a person? Will that break the opener? View answer

Asked 1 ´year ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 2

how do i delete one access code View answer

Asked 1 ´year ago | Support

Question 3

I unscrewed and screwed the operator arm in and out. I should not have done that. What now? View answer

Asked 1 ´year ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 4

Everything works except gate doesn't close at all not even with remote control or automatic View answer

Asked 5 ´months ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 5

How can I add a light to the gate? View answer

Asked 1 ´year ago | Solar Heavy Duty Single Automatic Gate Opener Kit - TSS1XP

Question 6

Sometimes if my guest leaves using the keypad it will keep the gate open until I manually close it again. View answer

Asked 9 ´months ago | SMART LSM1 Ghost PRO Single Gate Opener with MultiConnect Kit Bundle

Question 7

LXX1K making dry, grinding noise from the interior--how can I lubricate it internally? View answer

Asked 23 ´days ago | Support

Question 8

Is the Ghost Gate opener compatible with MYQ technology and if so, what do we need to buy to make it work? View answer

Asked 10 ´months ago | Support

Question 9

I have the 10 watt solar panel presently. I intend to buy the 30 watt; can I 'sister' them up to get 40 watts? View answer

Asked 1 ´year ago | 30 Watt Monocrystalline Solar Panel Kit - AX30

Question 10

Standby current specifications View answer

Asked 8 ´days ago | Support

Question 11

My gate wont close all the way View answer

Asked 1 ´year ago | Support

Question 12

Could you hook up 2 driveway sensors on 1 system? View answer

Asked 1 ´year ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 13

What’s the optimal charge for the batteries on solar? View answer

Asked 1 ´year ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 14

The delete access code instruction doesn’t work View answer

Asked 1 ´month ago | Support

Question 15

Does the multi connect kit use a lot battery power, drain it very much? View answer

Asked 1 ´year ago | Support

Question 16

What kind of battery is recommended? View answer

Asked 3 ´months ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 17

I removed zombie lock successfully but now i want to use it again. Is there a specific procedure View answer

Asked 6 ´months ago | Support

Question 18

How do I hook up a universal receiver to ghost control board, I have a GTO/PRO RB709U -NB? View answer

Asked 1 ´year ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 19

Zombie lock View answer

Asked 1 ´year ago | ZombieLock Automatic Gate Latch/Lock - AXZL

Question 20

Does ghost make a hard wired keypad View answer

Asked 1 ´year ago | Support

Question 21

Can we use Duracell Ultra SLA12-7F battery for replacement? View answer

Asked 11 ´months ago | Support

Question 22

how far can i put my battery from the controller View answer

Asked 11 ´months ago | Support

Question 23

Do you think I could install axwv wireless sensor 120 ft from gate opener View answer

Asked 10 ´months ago | Wireless Vehicle Sensor - AXWV

Question 24

Can this be wired to a 12v DC transformer with 7 amps max current? View answer

Asked 10 ´months ago | Support

Question 25

can the wired sensor be timed to close after open? View answer

Asked 9 ´months ago | Wired Vehicle Sensor with 100 ft. Cable - AXXV100

Question 26

Can I connect a ghost control panel to a lift master arm? View answer

Asked 8 ´months ago | Support

Question 27

Motherboard View answer

Asked 7 ´months ago | Support

Question 28

Hardware included? View answer

Asked 1 ´year ago | Front Mount Gate Bracket T-Series - GBK6AA

Question 29

Is there a sensitivity setting for obstruction? The gate stops closing in a mild wind gust View answer

Asked 6 ´months ago | Support

Question 30

My control lost power and now that I have restored power I can get the app to connect to the unit. View answer

Asked 1 ´day ago | HDP1-30 Single Gate Opener with 30 Watt Solar

Question 31

Can the volume on the gate be lowered? View answer

Asked 1 ´day ago | Support

Question 32

Range from gate to Wi-Fi sensor View answer

Asked 2 ´years ago | Dual Smart Gate Upgrade Bundle with Wi-Fi and Bluetooth Access - AXMCDB

Question 33

Why has my opener stopped closing correctly View answer

Asked 4 ´days ago | Support

Question 34

Can 2 administrators be added to multiconnect app to open gate via internet View answer

Asked 13 ´days ago | SMART TSS1-30 with MultiConnect Kit and 30 Watt Solar Bundle

Question 35

I have two separate systems and both sets of batteries have failed after two months. View answer

Asked 1 ´month ago | 12-Volt Multi-Use Sealed Lead Acid Battery - AXBT

Question 36

Zombie lock installation View answer

Asked 1 ´year ago | ZombieLock Automatic Gate Latch/Lock - AXZL

Question 37

Gate starts to vlose then stops after a foot View answer

Asked 4 ´months ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 38

Code for preprogrammed keypad View answer

Asked 4 ´months ago | Premium Wireless Keypad - AXWK

Question 39

Best opener for 8' aluminum gates and accessory questions View answer

Asked 4 ´months ago | Support

Question 40

I will be using a 110v power source to the transformer,should that 110v source be GFCI protected? View answer

Asked 6 ´months ago | Support

Question 41

hook up for unniversal five wire wand to ghost control red board View answer

Asked 4 ´months ago | Support

Question 42

Could the cabled sensor on the AXWV be hard wired into the panel like the AXXV? View answer

Asked 3 ´months ago | Wireless Vehicle Sensor - AXWV

Question 43

Arm making clunking sound when attached to gate, but extends and retracts when detached from gate. View answer

Asked 3 ´months ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 44

When solar panel is connected does it supply power to a marine battery if the control box system is shut off? View answer

Asked 3 ´months ago | 30 Watt Monocrystalline Solar Panel Kit - AX30

Question 45

What is the maximum width of post we can mount these to? View answer

Asked 3 ´months ago | Support

Question 46

brand new system installed and arm won't extend to close View answer

Asked 7 ´months ago | Support

Question 47

DEP2 Gate Opener I close the gate at night and I get up in the morning and it’s open? View answer

Asked 2 ´months ago | Solar Heavy Duty Dual Smart Ready Automatic Gate Opener Kit - TDS2XP

Question 48

My gate beeps 4 times & wont open View answer

Asked 4 ´months ago | Support

Question 49

The package says please charge completely befor installation, how is the battery charged View answer

Asked 8 ´months ago | 12-Volt Multi-Use Sealed Lead Acid Battery - AXBT

Question 50

Does the wire have to be buried or can it be attached above ground to existing fence? View answer

Asked 2 ´months ago | Support

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