Support Q&A

Question 1

how do i delete one access code View answer

Asked 11 ´months ago | Support

Question 2

How secure is the gate? Can it be pushed open by a person? Will that break the opener? View answer

Asked 1 ´year ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 3

How can I add a light to the gate? View answer

Asked 1 ´year ago | Solar Heavy Duty Single Automatic Gate Opener Kit - TSS1XP

Question 4

I unscrewed and screwed the operator arm in and out. I should not have done that. What now? View answer

Asked 1 ´year ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 5

Could you hook up 2 driveway sensors on 1 system? View answer

Asked 1 ´year ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 6

Can I program multiple codes on the keypad for different users to have access at different times of the day? View answer

Asked 18 ´days ago | Support

Question 7

Is the Ghost Gate opener compatible with MYQ technology and if so, what do we need to buy to make it work? View answer

Asked 8 ´months ago | Support

Question 8

I have 7 ghost gate openers on my ranch. How do I program all of them to one remote? View answer

Asked 11 ´days ago | GHOST PRO Series Dual Automatic Gate Opener Kit - LDM2

Question 9

Range from gate to Wi-Fi sensor View answer

Asked 2 ´years ago | Dual Smart Gate Upgrade Bundle with Wi-Fi and Bluetooth Access - AXMCDB

Question 10

Can the TSS1 be set to fail closed instead of fail open View answer

Asked 2 ´years ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 11

Possible to turn the beeping noise off when the gate moves? View answer

Asked 1 ´year ago | Support

Question 12

DEP2 Gate Opener I close the gate at night and I get up in the morning and it’s open? View answer

Asked 1 ´month ago | Solar Heavy Duty Dual Smart Ready Automatic Gate Opener Kit - TDS2XP

Question 13

Does ghost make a hard wired keypad View answer

Asked 11 ´months ago | Support

Question 14

Does the multi connect kit use a lot battery power, drain it very much? View answer

Asked 1 ´year ago | Support

Question 15

Arm making clunking sound when attached to gate, but extends and retracts when detached from gate. View answer

Asked 2 ´months ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 16

Zombie lock installation View answer

Asked 1 ´year ago | ZombieLock Automatic Gate Latch/Lock - AXZL

Question 17

My gate wont close all the way View answer

Asked 1 ´year ago | Support

Question 18

Does the wireless car sensor have to be buried or can it be put on the side of the road ? View answer

Asked 1 ´year ago | Wireless Vehicle Sensor - AXWV

Question 19

can I tell when an additional code has been used to confirm abuse View answer

Asked 1 ´year ago | Premium Wireless Keypad - AXWK

Question 20

The package says please charge completely befor installation, how is the battery charged View answer

Asked 7 ´months ago | 12-Volt Multi-Use Sealed Lead Acid Battery - AXBT

Question 21

How do I hook up a universal receiver to ghost control board, I have a GTO/PRO RB709U -NB? View answer

Asked 1 ´year ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 22

I already have this, and want to ADD a MDC battery. Can I use this in addition with a MDC? View answer

Asked 1 ´year ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 23

What’s the optimal charge for the batteries on solar? View answer

Asked 1 ´year ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 24

Battery View answer

Asked 1 ´year ago | Support

Question 25

I have the 10 watt solar panel presently. I intend to buy the 30 watt; can I 'sister' them up to get 40 watts? View answer

Asked 1 ´year ago | 30 Watt Monocrystalline Solar Panel Kit - AX30

Question 26

Will the new wifi board work with existing remotes and key pad at gate? View answer

Asked 1 ´year ago | Dual Smart Gate Multi Connect Pre-Launch with Wifi and Bluetooth Access (AXMCDB)

Question 27

Can we use Duracell Ultra SLA12-7F battery for replacement? View answer

Asked 10 ´months ago | Support

Question 28

Can this be wired to a 12v DC transformer with 7 amps max current? View answer

Asked 8 ´months ago | Support

Question 29

Can the wireless keypad be hard wired in? View answer

Asked 1 ´year ago | Premium Wireless Keypad - AXWK

Question 30

Sometimes if my guest leaves using the keypad it will keep the gate open until I manually close it again. View answer

Asked 7 ´months ago | SMART LSM1 Ghost PRO Single Gate Opener with MultiConnect Kit Bundle

Question 31

How far from road should driveway sensors be to not detect other cars View answer

Asked 7 ´months ago | Wired Vehicle Sensor with 55 ft. Cable - AXXV

Question 32

Zombie lock View answer

Asked 1 ´year ago | ZombieLock Automatic Gate Latch/Lock - AXZL

Question 33

Everything works except gate doesn't close at all not even with remote control or automatic View answer

Asked 4 ´months ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 34

Gate starts to vlose then stops after a foot View answer

Asked 3 ´months ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 35

What kind of battery is recommended? View answer

Asked 1 ´month ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 36

battery specs for ASX1? View answer

Asked 1 ´month ago | Support, Other

Question 37

What are the overall dimensions of this box? View answer

Asked 1 ´year ago | Battery Box (No batteries included) - ABBT-NB

Question 38

Is there a sensitivity setting for obstruction? The gate stops closing in a mild wind gust View answer

Asked 5 ´months ago | Support

Question 39

Motherboard View answer

Asked 5 ´months ago | Support

Question 40

brand new system installed and arm won't extend to close View answer

Asked 6 ´months ago | Support

Question 41

I removed zombie lock successfully but now i want to use it again. Is there a specific procedure View answer

Asked 5 ´months ago | Support

Question 42

I will be using a 110v power source to the transformer,should that 110v source be GFCI protected? View answer

Asked 4 ´months ago | Support

Question 43

Ghost app View answer

Asked 4 ´months ago | Support

Question 44

Can I connect a ghost control panel to a lift master arm? View answer

Asked 6 ´months ago | Support

Question 45

What is the function of the lock key on the gate key pad View answer

Asked 4 ´months ago | Support

Question 46

Can I rename the Guest Key in the Multi Connect app View answer

Asked 4 ´months ago | Ghost MultiConnect Kit for Wi-Fi and Bluetooth Access - AXMC-R

Question 47

Wi-Fi adapter on gc battery kit View answer

Asked 7 ´months ago | Support

Question 48

Axwv blink code View answer

Asked 4 ´months ago | Wireless Vehicle Sensor - AXWV

Question 49

Code for preprogrammed keypad View answer

Asked 3 ´months ago | Premium Wireless Keypad - AXWK

Question 50

Can I begin solar charging the batteries without the entire system being installed? If so what connection do I mak View answer

Asked 3 ´months ago | Support

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