Support Q&A

Question 1

I unscrewed and screwed the operator arm in and out. I should not have done that. What now? View answer

Asked 1 ´year ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 2

How can I add a light to the gate? View answer

Asked 1 ´year ago | Solar Heavy Duty Single Automatic Gate Opener Kit - TSS1XP

Question 3

How do I hook up a universal receiver to ghost control board, I have a GTO/PRO RB709U -NB? View answer

Asked 1 ´year ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 4

Zombie lock installation View answer

Asked 1 ´year ago | ZombieLock Automatic Gate Latch/Lock - AXZL

Question 5

how do i delete one access code View answer

Asked 9 ´months ago | Support

Question 6

Possible to turn the beeping noise off when the gate moves? View answer

Asked 1 ´year ago | Support

Question 7

How secure is the gate? Can it be pushed open by a person? Will that break the opener? View answer

Asked 1 ´year ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 8

When solar panel is connected does it supply power to a marine battery if the control box system is shut off? View answer

Asked 15 ´days ago | 30 Watt Monocrystalline Solar Panel Kit - AX30

Question 9

Can the TSS1 be set to fail closed instead of fail open View answer

Asked 1 ´year ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 10

What’s the optimal charge for the batteries on solar? View answer

Asked 11 ´months ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 11

I have the 10 watt solar panel presently. I intend to buy the 30 watt; can I 'sister' them up to get 40 watts? View answer

Asked 1 ´year ago | 30 Watt Monocrystalline Solar Panel Kit - AX30

Question 12

How do I set gate for party mode with the remote View answer

Asked 1 ´year ago | Support

Question 13

Could you hook up 2 driveway sensors on 1 system? View answer

Asked 1 ´year ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 14

Is the Ghost Gate opener compatible with MYQ technology and if so, what do we need to buy to make it work? View answer

Asked 7 ´months ago | Support

Question 15

How far from road should driveway sensors be to not detect other cars View answer

Asked 5 ´months ago | Wired Vehicle Sensor with 55 ft. Cable - AXXV

Question 16

Can you wire this up the run off AC power and switch to solar if the power goes out? View answer

Asked 1 ´year ago | Solar Heavy Duty Single Automatic Gate Opener Kit - TSS1XP

Question 17

Motherboard View answer

Asked 4 ´months ago | Support

Question 18

Is there a sensitivity setting for obstruction? The gate stops closing in a mild wind gust View answer

Asked 3 ´months ago | Support

Question 19

Auto open to exit View answer

Asked 1 ´year ago | Decorative Series Dual Automatic Gate Kit with Tube Gate Brackets- DD2U

Question 20

Does the wireless car sensor have to be buried or can it be put on the side of the road ? View answer

Asked 1 ´year ago | Wireless Vehicle Sensor - AXWV

Question 21

Do the wiring need to be put in conduit before being buried? View answer

Asked 1 ´year ago | GHOST PRO Dual 30 Watt Solar Gate Opener Bundle - LDM2 + AX30

Question 22

Will the app alert you when the gate is opened otherwise? Can you open with party mode via the app? View answer

Asked 1 ´year ago | Single Smart Gate Upgrade Bundle For Wi-Fi and Bluetooth Access - AXMCSB

Question 23

Can I rename the Guest Key in the Multi Connect app View answer

Asked 2 ´months ago | Ghost MultiConnect Kit for Wi-Fi and Bluetooth Access - AXMC-R

Question 24

Code for preprogrammed keypad View answer

Asked 1 ´month ago | Premium Wireless Keypad - AXWK

Question 25

Can you purchase just cable for first arm of duel gate? Have rock faced column and didn't see it was pinched / cut View answer

Asked 1 ´year ago | Support

Question 26

What is the maximum width of post we can mount these to? View answer

Asked 6 ´days ago | Support

Question 27

What kind of battery is recommended? View answer

Asked 2 ´days ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 28

Gate operator tube brackets are sliding View answer

Asked 10 ´months ago | Support

Question 29

I have a 12' opening and 2 wrought iron gates that weigh 75# apiece. Which setup do I need ? View answer

Asked 10 ´months ago | Support, Sales

Question 30

Does the control panel have a spot for remote open/close contacts? View answer

Asked 10 ´months ago | Support

Question 31

Will this still allow me to use the home link button in my car to open the gate? I have a Liftmaster RSL12U View answer

Asked 10 ´months ago | Universal Receiver Kit - AXUR

Question 32

Does ghost make a hard wired keypad View answer

Asked 10 ´months ago | Support

Question 33

Does ghost offer a hard wire keypad View answer

Asked 10 ´months ago | Support

Question 34

two wire electrick lock View answer

Asked 9 ´months ago | Support

Question 35

Can all of the access codes be removed at once - just in case I lost the list. View answer

Asked 11 ´months ago | Support

Question 36

will the AXMC-R work for dual gates or do i need the AXMCDB View answer

Asked 9 ´months ago | Support

Question 37

I already have this, and want to ADD a MDC battery. Can I use this in addition with a MDC? View answer

Asked 11 ´months ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 38

Does the wired sensor need to be buried View answer

Asked 11 ´months ago | Support

Question 39

How close should the wired sensor be from the edge of the road View answer

Asked 11 ´months ago | Support

Question 40

Can we use Duracell Ultra SLA12-7F battery for replacement? View answer

Asked 8 ´months ago | Support

Question 41

Any photosensor protection for solar gate system View answer

Asked 8 ´months ago | Support

Question 42

how far can i put my battery from the controller View answer

Asked 8 ´months ago | Support

Question 43

Do you think I could install axwv wireless sensor 120 ft from gate opener View answer

Asked 7 ´months ago | Wireless Vehicle Sensor - AXWV

Question 44

Can this be wired to a 12v DC transformer with 7 amps max current? View answer

Asked 7 ´months ago | Support

Question 45

can the wired sensor be timed to close after open? View answer

Asked 6 ´months ago | Wired Vehicle Sensor with 100 ft. Cable - AXXV100

Question 46

Sometimes if my guest leaves using the keypad it will keep the gate open until I manually close it again. View answer

Asked 6 ´months ago | SMART LSM1 Ghost PRO Single Gate Opener with MultiConnect Kit Bundle

Question 47

Wi-Fi adapter on gc battery kit View answer

Asked 5 ´months ago | Support

Question 48

The package says please charge completely befor installation, how is the battery charged View answer

Asked 5 ´months ago | 12-Volt Multi-Use Sealed Lead Acid Battery - AXBT

Question 49

Can I connect a ghost control panel to a lift master arm? View answer

Asked 5 ´months ago | Support

Question 50

brand new system installed and arm won't extend to close View answer

Asked 4 ´months ago | Support

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