Support Q&A

Question 1

can my gate be operated from anywhere in the world

Asked 1 ´day ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 2

Adding another remote

Asked 3 ´days ago | Support

Question 3

What gauge is the zombie lock three wire, I need about 40 ft total.

Asked 9 ´days ago | ZombieLock Automatic Gate Latch/Lock - AXZL

Question 4

Gate opens to a hard stop View answer

Asked 16 ´days ago | GHOST PRO Single 10 Watt Solar Gate Opener Bundle - LSM1 + AXDP

Question 5

Why mount zombie lock on outside of push to open gate View answer

Asked 18 ´days ago | Support

Question 6

Why does my Zombie lock show released when it’s locked in the App. View answer

Asked 19 ´days ago | Support

Question 7

I need another zombie key made I have one key and it has a number on it should i submit that number to key made? View answer

Asked 22 ´days ago | Support

Question 8

how many remotes will work on 1 gate ghost control model AXS1 View answer

Asked 27 ´days ago | Support

Question 9

My control lost power and now that I have restored power I can get the app to connect to the unit. View answer

Asked 1 ´month ago | HDP1-30 Single Gate Opener with 30 Watt Solar

Question 10

Can the volume on the gate be lowered? View answer

Asked 1 ´month ago | Support

Question 11

axwv wireless vehicle sensor not working when batteries replaced View answer

Asked 1 ´month ago | Wireless Vehicle Sensor - AXWV

Question 12

Why has my opener stopped closing correctly View answer

Asked 1 ´month ago | Support

Question 13

Will ghost control panel work with battery connected, but no solar/ac connected to it? View answer

Asked 1 ´month ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 14

Standby current specifications View answer

Asked 1 ´month ago | Support

Question 15

Can 2 administrators be added to multiconnect app to open gate via internet View answer

Asked 1 ´month ago | SMART TSS1-30 with MultiConnect Kit and 30 Watt Solar Bundle

Question 16

LXX1K making dry, grinding noise from the interior--how can I lubricate it internally? View answer

Asked 2 ´months ago | Support

Question 17

i have a photo eye purchased with my old gate (not a ghost opener). will it work with ghost control system? View answer

Asked 2 ´months ago | Support

Question 18

The delete access code instruction doesn’t work View answer

Asked 2 ´months ago | Support

Question 19

I have 7 ghost gate openers on my ranch. How do I program all of them to one remote? View answer

Asked 2 ´months ago | GHOST PRO Series Dual Automatic Gate Opener Kit - LDM2

Question 20

I have two separate systems and both sets of batteries have failed after two months. View answer

Asked 2 ´months ago | 12-Volt Multi-Use Sealed Lead Acid Battery - AXBT

Question 21

Can I program multiple codes on the keypad for different users to have access at different times of the day? View answer

Asked 3 ´months ago | Support

Question 22

I assume this is not a replacement for the deep cycle marine battery. Right? View answer

Asked 3 ´months ago | Support

Question 23

battery specs for ASX1? View answer

Asked 3 ´months ago | Support, Other

Question 24

gate opens by itself randomly View answer

Asked 3 ´months ago | Support

Question 25

How do I reset app to show the proper gate position? View answer

Asked 4 ´months ago | Solar Heavy Duty Dual Smart Ready Automatic Gate Opener Kit - TDS2XP

Question 26

Does the wire have to be buried or can it be attached above ground to existing fence? View answer

Asked 4 ´months ago | Support

Question 27

DEP2 Gate Opener I close the gate at night and I get up in the morning and it’s open? View answer

Asked 4 ´months ago | Solar Heavy Duty Dual Smart Ready Automatic Gate Opener Kit - TDS2XP

Question 28

What kind of battery is recommended? View answer

Asked 4 ´months ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 29

What is the maximum width of post we can mount these to? View answer

Asked 4 ´months ago | Support

Question 30

When solar panel is connected does it supply power to a marine battery if the control box system is shut off? View answer

Asked 4 ´months ago | 30 Watt Monocrystalline Solar Panel Kit - AX30

Question 31

Arm making clunking sound when attached to gate, but extends and retracts when detached from gate. View answer

Asked 5 ´months ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 32

Could the cabled sensor on the AXWV be hard wired into the panel like the AXXV? View answer

Asked 5 ´months ago | Wireless Vehicle Sensor - AXWV

Question 33

hook up for unniversal five wire wand to ghost control red board View answer

Asked 5 ´months ago | Support

Question 34

Best opener for 8' aluminum gates and accessory questions View answer

Asked 5 ´months ago | Support

Question 35

Gate starts to vlose then stops after a foot View answer

Asked 5 ´months ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 36

My gate beeps 4 times & wont open View answer

Asked 6 ´months ago | Support

Question 37

Can I begin solar charging the batteries without the entire system being installed? If so what connection do I mak View answer

Asked 6 ´months ago | Support

Question 38

Code for preprogrammed keypad View answer

Asked 6 ´months ago | Premium Wireless Keypad - AXWK

Question 39

Axwv blink code View answer

Asked 6 ´months ago | Wireless Vehicle Sensor - AXWV

Question 40

Can I rename the Guest Key in the Multi Connect app View answer

Asked 6 ´months ago | Ghost MultiConnect Kit for Wi-Fi and Bluetooth Access - AXMC-R

Question 41

What is the function of the lock key on the gate key pad View answer

Asked 6 ´months ago | Support

Question 42

Everything works except gate doesn't close at all not even with remote control or automatic View answer

Asked 7 ´months ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 43

Ghost app View answer

Asked 7 ´months ago | Support

Question 44

I will be using a 110v power source to the transformer,should that 110v source be GFCI protected? View answer

Asked 7 ´months ago | Support

Question 45

I removed zombie lock successfully but now i want to use it again. Is there a specific procedure View answer

Asked 7 ´months ago | Support

Question 46

Is there a sensitivity setting for obstruction? The gate stops closing in a mild wind gust View answer

Asked 8 ´months ago | Support

Question 47

Motherboard View answer

Asked 8 ´months ago | Support

Question 48

brand new system installed and arm won't extend to close View answer

Asked 8 ´months ago | Support

Question 49

Can I connect a ghost control panel to a lift master arm? View answer

Asked 9 ´months ago | Support

Question 50

The package says please charge completely befor installation, how is the battery charged View answer

Asked 9 ´months ago | 12-Volt Multi-Use Sealed Lead Acid Battery - AXBT

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