Support Q&A

Question 1

I removed zombie lock successfully but now i want to use it again. Is there a specific procedure View answer

Asked 7 ´months ago | Support

Question 2

I will be using a 110v power source to the transformer,should that 110v source be GFCI protected? View answer

Asked 7 ´months ago | Support

Question 3

Ghost app View answer

Asked 7 ´months ago | Support

Question 4

Any photosensor protection for solar gate system View answer

Asked 1 ´year ago | Support

Question 5

Can we use Duracell Ultra SLA12-7F battery for replacement? View answer

Asked 1 ´year ago | Support

Question 6

What is the function of the lock key on the gate key pad View answer

Asked 6 ´months ago | Support

Question 7

Can I rename the Guest Key in the Multi Connect app View answer

Asked 6 ´months ago | Ghost MultiConnect Kit for Wi-Fi and Bluetooth Access - AXMC-R

Question 8

Can I begin solar charging the batteries without the entire system being installed? If so what connection do I mak View answer

Asked 6 ´months ago | Support

Question 9

My gate beeps 4 times & wont open View answer

Asked 6 ´months ago | Support

Question 10

Gate starts to vlose then stops after a foot View answer

Asked 5 ´months ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 11

Best opener for 8' aluminum gates and accessory questions View answer

Asked 5 ´months ago | Support

Question 12

hook up for unniversal five wire wand to ghost control red board View answer

Asked 5 ´months ago | Support

Question 13

Arm making clunking sound when attached to gate, but extends and retracts when detached from gate. View answer

Asked 5 ´months ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 14

When solar panel is connected does it supply power to a marine battery if the control box system is shut off? View answer

Asked 4 ´months ago | 30 Watt Monocrystalline Solar Panel Kit - AX30

Question 15

What is the maximum width of post we can mount these to? View answer

Asked 4 ´months ago | Support

Question 16

What kind of battery is recommended? View answer

Asked 4 ´months ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 17

Does the wire have to be buried or can it be attached above ground to existing fence? View answer

Asked 4 ´months ago | Support

Question 18

How do I reset app to show the proper gate position? View answer

Asked 4 ´months ago | Solar Heavy Duty Dual Smart Ready Automatic Gate Opener Kit - TDS2XP

Question 19

gate opens by itself randomly View answer

Asked 3 ´months ago | Support

Question 20

battery specs for ASX1? View answer

Asked 3 ´months ago | Support, Other

Question 21

I assume this is not a replacement for the deep cycle marine battery. Right? View answer

Asked 3 ´months ago | Support

Question 22

Can I program multiple codes on the keypad for different users to have access at different times of the day? View answer

Asked 3 ´months ago | Support

Question 23

I have 7 ghost gate openers on my ranch. How do I program all of them to one remote? View answer

Asked 2 ´months ago | GHOST PRO Series Dual Automatic Gate Opener Kit - LDM2

Question 24

LXX1K making dry, grinding noise from the interior--how can I lubricate it internally? View answer

Asked 2 ´months ago | Support

Question 25

Will ghost control panel work with battery connected, but no solar/ac connected to it? View answer

Asked 1 ´month ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 26

Can the volume on the gate be lowered? View answer

Asked 1 ´month ago | Support

Question 27

I need another zombie key made I have one key and it has a number on it should i submit that number to key made? View answer

Asked 22 ´days ago | Support

Question 28

Why mount zombie lock on outside of push to open gate View answer

Asked 18 ´days ago | Support

Question 29

Gate opens to a hard stop View answer

Asked 16 ´days ago | GHOST PRO Single 10 Watt Solar Gate Opener Bundle - LSM1 + AXDP

Question 30

What gauge is the zombie lock three wire, I need about 40 ft total.

Asked 9 ´days ago | ZombieLock Automatic Gate Latch/Lock - AXZL

Question 31

Can the Solar Heavy Duty Dual Automatic Gate Opener Kit-TDS2XP be installed on vinyl gates w/metal support brace View answer

Asked 1 ´year ago | Support, Other

Question 32

is it weatherproof? View answer

Asked 2 ´years ago | iSmartgate LITE Standard Gate Kit - ISGLSGK

Question 33

Will, the DXX1 replacement arm work on a TDS2 first arm View answer

Asked 1 ´year ago | Sales, Support

Question 34

Does the wireless car sensor have to be buried or can it be put on the side of the road ? View answer

Asked 1 ´year ago | Wireless Vehicle Sensor - AXWV

Question 35

can you add a magnectic lock to a dual gate opener? View answer

Asked 1 ´year ago | Support

Question 36

Can I use another brand vehicle sensor? View answer

Asked 1 ´year ago | Support, Sales

Question 37

What voltage is the 30w solar panel? View answer

Asked 2 ´years ago | Support

Question 38

Can you wire this up the run off AC power and switch to solar if the power goes out? View answer

Asked 1 ´year ago | Solar Heavy Duty Single Automatic Gate Opener Kit - TSS1XP

Question 39

How do I set gate for party mode with the remote View answer

Asked 2 ´years ago | Support

Question 40

How many remotes can a TDS2 be programmed to? View answer

Asked 1 ´year ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 41

Can you install this on a door with the hinges on top so it lifts vertically? View answer

Asked 1 ´year ago | Support

Question 42

Wireless key pad is beeping every 30 seconds. Is this a low battery indicator? View answer

Asked 1 ´year ago | Support

Question 43

Does it work if it is burried under pavement? View answer

Asked 1 ´year ago | Support

Question 44

can I tell when an additional code has been used to confirm abuse View answer

Asked 1 ´year ago | Premium Wireless Keypad - AXWK

Question 45

Does the dual controller open both gates at once or individually?? View answer

Asked 2 ´years ago | Support

Question 46

Can this opener push my gate uphill ? If I mount my gate level it will have to be 3’ft. Above grade because my dri View answer

Asked 1 ´year ago | Support, Sales

Question 47

Can these be used for pull to open when there's not enough clearance for the operator to close the gate? View answer

Asked 1 ´year ago | Solar Heavy Duty Single Automatic Gate Opener Kit - TSS1XP

Question 48

Can the wireless keypad be hard wired in? View answer

Asked 1 ´year ago | Premium Wireless Keypad - AXWK

Question 49

Can you use the schedule function when the controller is not connected to internet? View answer

Asked 1 ´year ago | Support

Question 50

Can you purchase just cable for first arm of duel gate? Have rock faced column and didn't see it was pinched / cut View answer

Asked 2 ´years ago | Support

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