Support Q&A

Question 1

What are the extra holes in bracket for? View answer

Asked 1 ´year ago | Decorative Series Dual Automatic Gate Kit with Tube Gate Brackets- DD2U

Question 2

I have the 10 watt solar panel presently. I intend to buy the 30 watt; can I 'sister' them up to get 40 watts? View answer

Asked 1 ´year ago | 30 Watt Monocrystalline Solar Panel Kit - AX30

Question 3

Will the new wifi board work with existing remotes and key pad at gate? View answer

Asked 1 ´year ago | Dual Smart Gate Multi Connect Pre-Launch with Wifi and Bluetooth Access (AXMCDB)

Question 4

Does the multi connect kit use a lot battery power, drain it very much? View answer

Asked 1 ´year ago | Support

Question 5

Wire to extend Zombie reach View answer

Asked 1 ´year ago | Sales, Support

Question 6

Cable/wire to buy to extend control of arm? View answer

Asked 1 ´year ago | 1000 ft. of 16 Gauge Direct Burial Low Voltage Wire - AXLV1000

Question 7

can you reuse delete pin on ghost AXWK keypad View answer

Asked 1 ´year ago | Support

Question 8

Do the wiring need to be put in conduit before being buried? View answer

Asked 1 ´year ago | GHOST PRO Dual 30 Watt Solar Gate Opener Bundle - LDM2 + AX30

Question 9

what is the range of the 5-Button Premium Remote - AXP1 View answer

Asked 1 ´year ago | Support

Question 10

My gate wont close all the way View answer

Asked 1 ´year ago | Support

Question 11

How secure is the gate? Can it be pushed open by a person? Will that break the opener? View answer

Asked 1 ´year ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 12

Can you use the schedule function when the controller is not connected to internet? View answer

Asked 1 ´year ago | Support

Question 13

Can the wireless keypad be hard wired in? View answer

Asked 1 ´year ago | Premium Wireless Keypad - AXWK

Question 14

How can I add a light to the gate? View answer

Asked 1 ´year ago | Solar Heavy Duty Single Automatic Gate Opener Kit - TSS1XP

Question 15

Can these be used for pull to open when there's not enough clearance for the operator to close the gate? View answer

Asked 1 ´year ago | Solar Heavy Duty Single Automatic Gate Opener Kit - TSS1XP

Question 16

Can this opener push my gate uphill ? If I mount my gate level it will have to be 3’ft. Above grade because my dri View answer

Asked 1 ´year ago | Support, Sales

Question 17

Hardware included? View answer

Asked 1 ´year ago | Front Mount Gate Bracket T-Series - GBK6AA

Question 18

Could you hook up 2 driveway sensors on 1 system? View answer

Asked 1 ´year ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 19

can I tell when an additional code has been used to confirm abuse View answer

Asked 1 ´year ago | Premium Wireless Keypad - AXWK

Question 20

Does it work if it is burried under pavement? View answer

Asked 1 ´year ago | Support

Question 21

How do I hook up a universal receiver to ghost control board, I have a GTO/PRO RB709U -NB? View answer

Asked 1 ´year ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 22

Zombie lock View answer

Asked 1 ´year ago | ZombieLock Automatic Gate Latch/Lock - AXZL

Question 23

I unscrewed and screwed the operator arm in and out. I should not have done that. What now? View answer

Asked 1 ´year ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 24

Wireless key pad is beeping every 30 seconds. Is this a low battery indicator? View answer

Asked 1 ´year ago | Support

Question 25

Can you install this on a door with the hinges on top so it lifts vertically? View answer

Asked 1 ´year ago | Support

Question 26

How many remotes can a TDS2 be programmed to? View answer

Asked 1 ´year ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 27

Can you wire this up the run off AC power and switch to solar if the power goes out? View answer

Asked 1 ´year ago | Solar Heavy Duty Single Automatic Gate Opener Kit - TSS1XP

Question 28

Can I use another brand vehicle sensor? View answer

Asked 1 ´year ago | Support, Sales

Question 29

can you add a magnectic lock to a dual gate opener? View answer

Asked 1 ´year ago | Support

Question 30

Auto open to exit View answer

Asked 1 ´year ago | Decorative Series Dual Automatic Gate Kit with Tube Gate Brackets- DD2U

Question 31

Does the wireless car sensor have to be buried or can it be put on the side of the road ? View answer

Asked 1 ´year ago | Wireless Vehicle Sensor - AXWV

Question 32

how to leave review View answer

Asked 1 ´year ago | Support

Question 33

Will, the DXX1 replacement arm work on a TDS2 first arm View answer

Asked 1 ´year ago | Sales, Support

Question 34

Can the Solar Heavy Duty Dual Automatic Gate Opener Kit-TDS2XP be installed on vinyl gates w/metal support brace View answer

Asked 1 ´year ago | Support, Other

Question 35

Zombie lock installation View answer

Asked 1 ´year ago | ZombieLock Automatic Gate Latch/Lock - AXZL

Question 36

Will the app alert you when the gate is opened otherwise? Can you open with party mode via the app? View answer

Asked 1 ´year ago | Single Smart Gate Upgrade Bundle For Wi-Fi and Bluetooth Access - AXMCSB

Question 37

is it weatherproof? View answer

Asked 1 ´year ago | iSmartgate LITE Standard Gate Kit - ISGLSGK

Question 38

What voltage is the 30w solar panel? View answer

Asked 1 ´year ago | Support

Question 39

How do I set gate for party mode with the remote View answer

Asked 1 ´year ago | Support

Question 40

Does the dual controller open both gates at once or individually?? View answer

Asked 1 ´year ago | Support

Question 41

Possible to turn the beeping noise off when the gate moves? View answer

Asked 1 ´year ago | Support

Question 42

Maximum Opening Geometry/Setup View answer

Asked 1 ´year ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 43

Can you purchase just cable for first arm of duel gate? Have rock faced column and didn't see it was pinched / cut View answer

Asked 1 ´year ago | Support

Question 44

What are the overall dimensions of this box? View answer

Asked 1 ´year ago | Battery Box (No batteries included) - ABBT-NB

Question 45

Can the TSS1 be set to fail closed instead of fail open View answer

Asked 1 ´year ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 46

Range from gate to Wi-Fi sensor View answer

Asked 1 ´year ago | Dual Smart Gate Upgrade Bundle with Wi-Fi and Bluetooth Access - AXMCDB

Question 47

Do you have installer available? View answer

Asked 1 ´year ago | Single Smart Automatic Gate Opener Kit for Solar Systems with Tube Gate Brackets

Question 48

I have switched to the Ghost gate opener, will my Mule wireless key pad work View answer

Asked 1 ´year ago | Support

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