Support Q&A

Question 1

DEP2 Gate Opener I close the gate at night and I get up in the morning and it’s open?

Asked 11 ´hours ago | Solar Heavy Duty Dual Smart Ready Automatic Gate Opener Kit - TDS2XP

Question 2

What kind of battery is recommended? View answer

Answer posted 2 days ago | Battery Box Kit with Harness and Two Batteries - ABBT2

Question 3

What is the maximum width of post we can mount these to? View answer

Answer posted 5 days ago | Support

Question 4

When solar panel is connected does it supply power to a marine battery if the control box system is shut off? View answer

Answer posted 11 days ago | 30 Watt Monocrystalline Solar Panel Kit - AX30

Question 5

Arm making clunking sound when attached to gate, but extends and retracts when detached from gate. View answer

Answer posted 19 days ago | Heavy Duty Single Automatic Gate Opener Kit - TSS1

Question 6

Could the cabled sensor on the AXWV be hard wired into the panel like the AXXV? View answer

Answer posted 26 days ago | Wireless Vehicle Sensor - AXWV

Question 7

hook up for unniversal five wire wand to ghost control red board View answer

Answer posted 1 month ago | Support

Question 8

Best opener for 8' aluminum gates and accessory questions View answer

Answer posted 1 month ago | Support

Question 9

Gate starts to vlose then stops after a foot View answer

Answer posted 1 month ago | Heavy Duty Dual Automatic Gate Opener Kit - TDS2

Question 10

My gate beeps 4 times & wont open View answer

Answer posted 1 month ago | Support

Question 11

Can I begin solar charging the batteries without the entire system being installed? If so what connection do I mak View answer

Answer posted 1 month ago | Support

Question 12

Code for preprogrammed keypad View answer

Answer posted 1 month ago | Premium Wireless Keypad - AXWK

Question 13

Axwv blink code View answer

Answer posted 1 month ago | Wireless Vehicle Sensor - AXWV

Question 14

Can I rename the Guest Key in the Multi Connect app View answer

Answer posted 2 months ago | Ghost MultiConnect Kit for Wi-Fi and Bluetooth Access - AXMC-R

Question 15

What is the function of the lock key on the gate key pad View answer

Answer posted 2 months ago | Support

Question 16

Ghost app View answer

Answer posted 2 months ago | Support

Question 17

Everything works except gate doesn't close at all not even with remote control or automatic View answer

Answer posted 2 months ago | GHOST PRO Series Single Automatic Gate Opener Kit - LSM1

Question 18

I will be using a 110v power source to the transformer,should that 110v source be GFCI protected? View answer

Answer posted 3 months ago | Support

Question 19

I removed zombie lock successfully but now i want to use it again. Is there a specific procedure View answer

Answer posted 3 months ago | Support

Question 20

Is there a sensitivity setting for obstruction? The gate stops closing in a mild wind gust View answer

Answer posted 3 months ago | Support

Question 21

Motherboard View answer

Answer posted 3 months ago | Support

Question 22

brand new system installed and arm won't extend to close View answer

Answer posted 3 months ago | Support

Question 23

Can I connect a ghost control panel to a lift master arm? View answer

Answer posted 5 months ago | Support

Question 24

The package says please charge completely befor installation, how is the battery charged View answer

Answer posted 5 months ago | 12-Volt Multi-Use Sealed Lead Acid Battery - AXBT

Question 25

Wi-Fi adapter on gc battery kit View answer

Answer posted 5 months ago | Support

Question 26

Is the Ghost Gate opener compatible with MYQ technology and if so, what do we need to buy to make it work? View answer

Answer posted 5 months ago | Support

Question 27

How far from road should driveway sensors be to not detect other cars View answer

Answer posted 5 months ago | Wired Vehicle Sensor with 55 ft. Cable - AXXV

Question 28

Sometimes if my guest leaves using the keypad it will keep the gate open until I manually close it again. View answer

Answer posted 5 months ago | SMART LSM1 Ghost PRO Single Gate Opener with MultiConnect Kit Bundle

Question 29

can the wired sensor be timed to close after open? View answer

Answer posted 5 months ago | Wired Vehicle Sensor with 100 ft. Cable - AXXV100

Question 30

Can this be wired to a 12v DC transformer with 7 amps max current? View answer

Answer posted 5 months ago | Support

Question 31

how far can i put my battery from the controller View answer

Answer posted 7 months ago | Support

Question 32

Do you think I could install axwv wireless sensor 120 ft from gate opener View answer

Answer posted 7 months ago | Wireless Vehicle Sensor - AXWV

Question 33

Any photosensor protection for solar gate system View answer